modetwentyone.co.uk

shopping bag : 0 items - £0.00

contact us | delivery | returns | blog | help | my account

clocks & watches

kitchen & dining


	homepage » incorrect goods

help & information

modetwentyone.co.uk help

ordering
  how to order
  once you've ordered
  amend an order

despatch & delivery
  standard delivery
  express delivery
  premium delivery
  international delivery
  missed a delivery?
  where's my order?

returns & refunds
  unwanted goods
  faulty goods
  incorrect goods
  damaged goods
  return requests
  weee information
  statutory rights

security & privacy
  privacy
  site security
  payment security

general info
  about us
  contact details
  price promise
  reward points
  company info

incorrect goods

Our despatch system is fully barcode controlled to ensure that the items you order are the items you receive, however in the unlikely event that you do receive an incorrect item you can return it to us for a full refund (including the cost of returning the item to us)

Please notify us within 7 days of receipt if your order is incorrect in any way.

Please see the 'return requests' section for information on how to return items to us.

related information
	return requests

sign up to our newsletter to receive regular updates and exclusive offers :

contact us | ordering | despatch & delivery | returns & refunds | reward points | price promise | international orders

security & privacy | terms & conditions